Insurance Services

If you want to file a claim with Europeesche Verzekeringen, you can do this in 2 ways Online via the claims forum By telephone during office hours via telephone number 020-651 52 53 When reporting your claim, keep the invoices, warranty certificates, statements and other evidence at hand. The more completely you describe your damage and add evidence, the faster Europeesche Verzekeringen can settle your claim.

The free Help in Pocket app from Europeesche Verzekeringen offers you important medical information about your (future) holiday destination. The app is equipped with an extensive medical source of information and a medical dictionary in 9 languages. You can also find the numbers of all Dutch emergency centers in this app.

You go on holiday to enjoy yourself. If something goes wrong, you can call the Europeesche Helpline worldwide, day and night. The employees of the Europeesche Helpline will answer your questions in the event of breakdowns, accidents, illness and emergencies. If you need a doctor, they will refer you to a reliable specialist or a good hospital near you. If necessary, they immediately call the SOS International emergency center for help

The Europeesche Helpline can be reached via +31-20 65 15 777 Have your booking number and the telephone number where you can be reached at hand when you contact the Europeesche Helpline. We recommend that you save the European Helpline number in your mobile phone. Then you always have the number at hand in case of an emergency

If your luggage is damaged or lost during the holiday, it is important that you have a statement drawn up by our tour guide. It is also important that you always report loss or theft to the local police. Always ask for written proof of this. Keep your damaged items, invoices and statements in a safe place. It is possible that Europeesche Verzekeringen will ask you to send this at a later stage.